Proven Ways to Fix Robrock Not Charging Issue
The Roborock battery not charging or Roborock charging dock not working issue shows up oftentimes on your vacuum device. The Roborock robot vacuum comes with a battery, which supplies power to your device. On average, the battery supplies power for approx. 40 minutes, and once its drains out, the device goes back to the docking station. After that, it charges again for the next cleaning cycle.
The Roborock not charging issue is a little serious issue and can be fixed only through the appropriate troubleshooting instructions. To eliminate the Roborock S5 not charging issue, you must check the contact points, battery, and robot-dock alignment. Moreover, you can also make sure the power cables are not damaged.
We have come up with this post to help all Roborock users with charging issues. We have discussed below the reasons why you might observe the Roborock battery won’t charging. After that, you will come across the steps to fix this problem and come out of the trouble. Kindly follow this post carefully.
Why Is My Roborock Not Charging?
To understand why is your Roborock charging dock not working or Roborock battery not charging, please refer to the points below:
- Faulty docking station
- Dirty charging contact points
- Dead battery
- Antiquated firmware of your robot
- Power supply issues
- Faulty motherboard
Next, you need to learn the various steps and tips involved to troubleshoot and eliminate this problem. For that, you need to go through the next section.
How to Fix the Roborock Not Charging Issue?
The Roborock S5 max not charging issue will be resolved with the help of this section. If you come across the Roborock battery not charging or Roborock charging dock not working issue, make sure you perform the below-listed points to come out of the hassle:
1. Fix the Power Supply Issues
First of all, make sure you check whether the power outlet is working fine. Moreover, you must cross-check the cables to ensure there are no signs of physical damage. If you suspect any problem with this point, make sure you take corrective measures.
2. Clean the Charging Contacts
Take a microfiber cloth to clean the dust and dirt accumulated nearby the charging contacts. You must clean the charging contacts of your robot as well as the docking station. If you don’t clean the charging plates or contact points, the Roborock battery not charging problem will show up on your device.
3. Ensure Correct Alignment
The third step is all about making sure the robot is appropriately alignment with the docking station. The contact points, in most cases, do not sit appropriately on their respective plates. As a result, you get to observe your Roborock charging dock not working.
4.Inspect the Power Adapter and Cable
Check if the power adapter and charging cable are in good condition. Look for any visible damage or fraying. If there’s any damage, replace the adapter or cable with a compatible one.
5. Examine the Battery
This is the second-last step and it involves examining the battery of your robot vacuum. Take out the battery from your robot’s battery compartment. Make sure the battery is not swollen or showing any signs of wear and tear. You may consider getting a replacement if the device is within its warranty timeline.
6 Update Firmware
You must consider checking for the latest firmware outdated on your Roborock robot. Open the mobile app and go to Settings. Navigate to the Firmware page and follow the in-app prompts to go through the upgrade.
7.Reset the Robrock
Sometimes, a simple reset can resolve charging issues. Turn off the Robrock, unplug the charging base, wait for a minute, and then reconnect everything.
Upon successful updation, most bugs will be fixed and the performance of your device will be enhanced. As a result, the Roborock not charging problem will be eliminated successfully.
Avoiding Common Mistakes: Tips to Prevent Roborock Not Charging
Here are some preventive measures that you must consider following on your robot. These instructions will help you keep your device optimized and away from problems. Please refer to the points below:
- You must check the battery of your robot once a week or two weeks.
- Make sure the battery is not swollen or showing any signs of damage.
- Furthermore, ensure to keep the contact points of your robot and the docking station clean.
- Please ensure the wall outlet through which the docking station is powered is not faulty.
- Check for regular firmware updates on your device.
Conclusion
This was all about the Roborock battery not charging problem that happens with most users across the globe. The Roborock not charging issue is one of the most common issues that are easily fixable with the help of correct troubleshooting measures.
We discussed why you may come across this problem with your device and how you can eliminate it with the help of appropriate troubleshooting steps. Moreover, we hope you liked this post and that it allowed you to come out of the hassle without any fuss.
If you experience more such issues with your device, feel free to talk to our support team for more help.
FAQs
What to Do When Your Roborock Won't Hold a Charge?
Make sure you remove the battery from the device. Check the battery for any physical damages or signs of wear and tear. After that, make sure the power outlet is working perfectly. You may also clean the charging points to resolve the problem.
How long does Roborock need to charge?
It will take approximately 4 hours for your Roborock to completely charge. Make sure you cool down the machine for 30 minutes before charging.
Does Roborock need lights On?
No, your Roborock robot does not really need lights to be On whilst going through a cleaning cycle. The device works with the help of sensors that identify the distance.
