Eufy Robovac Troubleshooting

The Eufy robovac is an affordable robot vacuum that provides remarkable execution with several other features. Its good auction is beneficial to pick up dust and debris. However, these robovac demands a lot of maintenance. If you don’t take care of them accurately, the Eufy robovac not working issue occurs. If you are facing an issue with your Eufy robovac, don’t worry! This post will assist you with some Eufy robovac troubleshooting methods. We will discuss why the robovac is not working and resolve the problems accordingly.

Why is Eufy robovac Not Working?

Eufy Robovac isn’t charging
Network connections issues
Robovac won’t return to the dock
The device is making noise
Eufy wheels are stuck
Outdated firmware
Routines not working properly
Brushes not spinning
Eufy won’t turn ON
The brushes do not collect debris
Suddenly stops working

Steps for Eufy Robovac Troubleshooting

Now that we know some reasons for the Eufy robovac not working, we can troubleshoot it accordingly. Some Eufy 11s troubleshooting methods are as follows:

Fix the Network Connections

A Eufy robovac 11 troubleshooting method is to connect the device to the internet.
The Eufy robovac requires a stable WiFi connection to work effectively.
Without an internet connection, the robovac will not function.
Therefore, you must connect your robovac to a high-speed internet connection.
If you are having trouble connecting your robovac to the Wifi, check if you are using the correct password.

Moreover, you cannot establish a connection if you are outside of the router’s range.
Check if your router has proper access to the internet.
If not, you will have to troubleshoot the router as well.
If this is the issue with the router, you can check in with your ISP and inform them about the problem.

Check the ON/OFF Button

If the Eufy Robovac not working, check the ON/OFF switch.
You need to toggle the switch to ON before you start cleaning around.
There’s a power button on top of the robovac and a switch on the bottom.
Flip over your Roomba, turn the switch ON, and start using the robovac.

Connect your device with 5GHZ WiFi Frequency

Another common reason for the Eufy robovac not working is that the robovac is connected to the 5GHZ WiFi frequency.
The robovac can only work with the 2.4GHz bandwidth.
Therefore, if it has a connection with the 5Ghz, you will have to change it.
You can do so from the Eufy clean app.

Update the Firmware

An effective Eufy robovac 11s troubleshooting method is updating the firmware.
Sometimes, due to outdated firmware, some glitches and bugs arise.
To update the Eufy robovac firmware, keep the robovac on the charging base to ensure sufficient power.
Ensure to connect the robovac to a stable WiFi connection.
After that, open the Eufy app and select the device.

Now, click the three dots to check more settings.
At last, select the ‘Firmware Update’ option.
Now, the upgrade will initiate.
Do not interrupt the firmware upgrade in any way.
The interruption with the robovac will mess up the device.

Clean all the Sensors

If you are noticing unusual movement from your robovac, it happens due to dirty sensors.
As we know the Eufy robovac requires a lot of maintenance, you must clean your robovac frequently.
With proper maintenance, you won’t need a Eufy robovac 30 troubleshooting method.
When this happens, you can use a microfibre cloth to wipe the dust off of the bumper sensors and the sensors below the robovac.

Ensure to power OFF the robovac before you clean your device.
After thoroughly cleaning it, you can turn it back ON, and now it should be working fine.

Clean all the Filters

If the Eufy robovac isn’t cleaning properly, check the filters.
Due to dirty filters, the Eufy robovac can have trouble cleaning efficiently.
You can take out the filters, clean them with running water, and air-dry them.
Avoid revealing them to direct sunlight or high temperatures.
This should resolve the Eufy robovac not working issue.

Replace the Battery

When the robovac is showing a red light, indicates there’s an issue with the battery.
For the Eufy robovac troubleshooting red light, the robovac should return to the charging dock.
If the robovac is unable to return to the dock, you can manually put it on the dock.
The Eufy battery should last at least 3-4 years.
If your robovac has been that long, you can consider replacing it.
You can replace the battery if it’s too old.

Clean the Brushes

The most common reason for the Eufy robovac not working is the dirty brushes.
Sometimes, debris and hair get caught in the brushes, due to which they are unable to clean properly.
When it happens, you must clean them and remove any dust and hair.
You can use a wet microfibre cloth to thoroughly clean the brushes.
Ensure to clean the main brush and the side brush.

Check and Clean the Dustbin

After every cleaning run, you must empty the dustbin.
If you won’t, dust and debris can get stuck.
When this happens, the robovac won’t be able to clean properly.
Therefore, ensure to clean and wash the dustbin.
This is an effective Eufy robovac troubleshooting method.

Replace the wheels

To troubleshoot the Eufy robovac not working, inspect the wheels.
Sometimes, the wheels get caught in hair and debris.
If this is the case, you can clean the wheels, and free of them any dirt.
You can also consider replacing the wheels if they are too old.

Reset the Eufy

When no other Eufy robovac 30C troubleshooting method is working, you can reset the robovac.
To reset Eufy robovac, press and hold the ‘Start’ and ‘Recharge’ buttons simultaneously.
After 5 seconds, you can release the reset button.
Now, the robovac will restore the factory default settings.
Finally, you can reconfigure the Eufy robovac when the reset is successful.

These are the Eufy robovac troubleshooting methods you can try to fix any glitch within the device.

Final Word

We hope you were able to understand the factors responsible for the Eufy robovac not working. If there are any other issues you are facing with your Eufy robovac, you can reach out to our team for an effective solution.