An Ultimate Troubleshooting Guide for Shark Robot Vacuum

Shark robot vacuum troubleshooting is all about performing accurate steps in the right direction with an aim to resolve the issue or error code. The Shark robot vacuum error codes can show up all of a sudden, without any warning or indication. The Shark ION robot vacuum troubleshoot steps help you fix your device and bring it back to the life.

In this ultimate guide to fix Shark ION robot vacuum, you will learn why is your Shark vacuum not working and how to go about troubleshooting Shark ION robot vacuum. So let’s start with the Shark robot vacuum troubleshooting guide by discussing why you get to see the Shark vacuum not working issue.

Why Does Shark iRobot Vacuum Not Work?

Shark Robot Vacuum Troubleshooting

In this section, we will walk you through some of the steps to go about troubleshooting Shark ION robot vacuum. Make sure you follow these steps very carefully.

To go about the Shark ION robot vacuum troubleshooting, you must start with the reboot.
Then, power Off your Shark robot vacuum and wait for a few seconds before you turn it On.
After that, make sure the robot vacuum is connected to a WiFi network.
If you see your Shark vacuum not working properly, it is important that you examine the device.
The wheels should be rolling smoothly.
The dust and debris should not be accumulated in the wheel case.
Thereafter, ensure that the brush rolls are working smoothly.
Moreover, if you still see your device not working properly, ensure that the dust bag is cleaned.
The battery of your vacuum should not be drained off completely.
After that, kindly charge your battery fully before you operate your robot vacuum.
Finally, you can also look for the latest firmware update on your device.
Then, open the Shark app on your smartphone and follow the in-app instructions to update the robot vacuum firmware.

Advanced Steps for Shark Vacuum Troubleshooting

If you see Shark robot vacuum error codes related to charging issues, you need to follow the troubleshooting steps to fix these issues.

1. Check For Interruption

Make sure you check for the interruptions in power supply. The Shark robot vacuum should be adequately supplied power at all times.

2. Update Firmware of Your Vacuum

The charging issues can also show up because of the firmware issues on your device. Open the shark app on your smartphone and go to the Firwmare Update page. Follow the in-app instructions to update the Shark robot vacuum firmware.

3. Use 2.4GHz Wi-Fi Frequency Band

This is the most important reason for your Shark vacuum not working or charging properly. Make sure the Shark robot is not connected to a 5GHz WiFi frequency. If the it is connected, your device may muck up the whole functionality and come across charging issues as well.

4. Reset the Shark Vacuum

You can also reset Shark robot vacuum to the factory default settings. To reset the robot vacuum, you can either use the Shark app or you can do it manually.

5. Try For Reconnecting to WiFi

Once you reset your robot vacuum to the factory default settings, you will have to reconfigure the robot vacuum. To reconfigure the robot vacuum, you need to use the Shark app. The Shark app will walk you through the steps to reconfigure it and connect it to a WiFi network.

6. Clean all Charging Points

Lastly, make sure the charging points of your robot vacuum are clean. If the charging or contact points are dirty or greasy, the device may not be able to charge itself.

Final Words

This page was all about the Shark robot vacuum troubleshooting steps. We hope this Shark ION robot vacuum troubleshooting guide helped you learn all tips and tricks to fix issues on your device whenever you face them in the future. Troubleshooting Shark ION robot is better than seeking professional Shark vacuum repair service.

If you have any doubts or queries, you can feel free to get in touch with our support team for more help. Our support team consists of experts who brings years of experience in smart home devices and gadgets.